We moved to Simplicity after we had endless issues with our previous provider. The service and response time on all queries(billing and technical) is amazingly quick, they even inform us of and resolve issues before we are aware of them. The billing is transparent and before moving all of our branches over to Simplicity we are saving between 40-50% on our monthly bill. It has been a pleasure dealing with the Simplicity Team.
Working with Simplicity is always a pleasure. Installation phase was easy and quoting transparent. What is most impressive is the after-sales service, where the ongoing support and maintenance is always done timeously, meaning little to no offline time. Tyrone treats our issues and queries as if we are his number 1 client. Thank you!”
Simplicity has been a great service provider, they assisted with the migration of my fibre internet as well as taking over my Voip services with no down time. The process was seamless and the products have been great, we have also seen a cost reduction of 20-30% as well as our speed increasing 10x. If there are issues they get resolved with updates and feedback, it has been a pleasure to work with Simplicity and they sure do go the extra mile. Well done guys keep it up
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